At jkttok, your privacy is a core commitment — not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a user of our platform.
Your data, your rights: jkttok is committed to handling your personal data responsibly, transparently, and securely. This Privacy Policy forms part of our Terms & Conditions and should be read alongside them. By registering an account or using the jkttok platform, you acknowledge that you have read and understood this policy.
This Privacy Policy applies to all personal data collected by jkttok in connection with the operation of the betting and gaming platform accessible at https://jkttok.cam (the "Platform"). It covers data collected through the website, mobile web application, live chat, email correspondence, and any other channel through which you interact with jkttok.
This policy applies to all registered users and visitors regardless of location. It is designed to give particular clarity to users based in Indonesia — including those located in Jakarta, Surabaya, Bandung, Medan, Bali, Semarang, Makassar, Yogyakarta, and across all 34 provinces — who represent the primary user base of the Platform.
jkttok operates under internationally recognized data protection standards. While Indonesian domestic data protection regulation continues to evolve, jkttok voluntarily adopts principles consistent with globally accepted frameworks to ensure your data is handled with the same diligence applied to users anywhere in the world.
For the purposes of this Privacy Policy, jkttok — the entity operating the Platform at https://jkttok.cam — acts as the data controller in respect of all personal data collected from users. As data controller, jkttok determines the purposes and means of processing your personal data.
If you have any questions about how jkttok handles your data, or wish to exercise any of your data rights as described in Section 11, you may contact our Data Protection team at [email protected] (plain text — not a clickable link) with the subject line "Data Privacy Request".
jkttok collects the following categories of personal data from users. We collect only what is necessary for the purposes outlined in Section 5 and do not engage in speculative data collection.
3.1 Identity & Contact Data
3.2 Financial Data
3.3 Betting & Gaming Activity Data
3.4 Technical & Device Data
3.5 Communications Data
jkttok collects personal data through the following means:
The table below sets out each purpose for which jkttok processes your personal data, the category of data used, and the legal basis relied upon for that processing.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity & Contact Data | Performance of contract |
| Identity verification (KYC) and age verification (21+) | Identity Data, KYC documents | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Financial Data, Identity Data | Performance of contract |
| Settling bets and managing gaming activity | Betting & Gaming Activity Data | Performance of contract |
| Fraud detection and prevention | Technical Data, Financial Data, Identity Data | Legitimate interest; legal obligation |
| Anti-money laundering (AML) compliance | Identity Data, Financial Data | Legal obligation |
| Responsible gaming monitoring and intervention | Betting & Gaming Activity Data, Financial Data | Legitimate interest; legal obligation |
| Customer support and dispute resolution | Communications Data, Identity Data, Betting Data | Performance of contract; legitimate interest |
| Platform security and technical operations | Technical & Device Data | Legitimate interest |
| Marketing communications (where consented) | Identity & Contact Data, Betting Data | Consent |
| Platform analytics and product improvement | Technical Data, Betting & Gaming Activity Data | Legitimate interest |
Legitimate interest: Where jkttok relies on legitimate interest as the legal basis for processing, we have conducted a balancing assessment and determined that our interest in processing the data is not overridden by your rights and interests. You may request further information about any specific legitimate interest assessment by contacting [email protected].
jkttok does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.
We never sell your data. jkttok does not and will never sell your personal data — including your name, contact details, betting history, or financial data — to any third party for commercial or marketing purposes.
jkttok uses cookies and similar tracking technologies to operate the Platform, remember your preferences, detect fraud, and analyze how users engage with our services. The following categories of cookies are in use:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary or fraud prevention cookies may impair your ability to log in or use certain features of the Platform. jkttok does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.
jkttok retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Contractual obligation; AML compliance |
| KYC identity documents | Duration of account + 5 years post-closure | Regulatory and legal obligation |
| Financial transaction records | 5 years from transaction date | AML and financial record-keeping obligations |
| Betting and gaming history | 3 years from transaction date | Dispute resolution; regulatory compliance |
| Support and communications data | 3 years from last interaction | Dispute resolution; service improvement |
| Technical and device data | 12 months from collection | Security monitoring; fraud prevention |
| Marketing consent records | Until consent withdrawn + 2 years | Consent management compliance |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymized. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
jkttok implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Key security measures include:
Your role in security: While jkttok takes robust measures to protect your data, you also have a responsibility to keep your account credentials secure. Never share your password with anyone, including jkttok support staff — we will never ask for your password. If you suspect your account has been compromised, contact us immediately at [email protected].
jkttok operates internationally and may transfer your personal data to servers or service providers located outside Indonesia. In particular, certain third-party service providers — including game studios such as Evolution Gaming, Pragmatic Play, and Microgaming, as well as cloud infrastructure providers — may process data in jurisdictions outside Indonesia.
Where your data is transferred internationally, jkttok ensures that appropriate safeguards are in place, including:
You may request further information about the specific safeguards applied to any international data transfer by contacting [email protected] with the subject line "International Transfer Query".
As a user of the jkttok Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request. We may need to verify your identity before processing your request.
Request a copy of all personal data jkttok holds about you, including the purposes for which it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a dispute about accuracy is resolved.
Receive your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
Object to processing based on legitimate interest, including profiling for responsible gaming monitoring or fraud detection.
Where processing is based on consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the relevant data protection authority if you believe your data has been handled unlawfully. See Section 16 for details.
The jkttok Platform is strictly for adults aged 21 years and above. jkttok does not knowingly collect personal data from any individual under the age of 21. Our registration process requires users to declare their date of birth, and this is verified through the KYC process using a valid Indonesian KTP or passport.
If jkttok discovers or is notified that personal data has been collected from a user who is under 21 years of age, the following steps will be taken immediately:
If you are a parent or guardian and have reason to believe that a minor under your care has registered an account on jkttok, please contact us immediately at [email protected] with the subject line "Underage Account Report".
jkttok may send you promotional communications about bonuses, new game releases, seasonal promotions (such as those tied to Idul Fitri, Ramadhan, Indonesian Independence Day, or major sporting events like BRI Liga 1 and the Champions League), and other relevant offers. We will only send marketing communications if you have explicitly opted in at registration or at a later stage.
You may withdraw your consent to receive marketing communications at any time by:
Please note that withdrawing marketing consent does not affect the sending of transactional communications, which are necessary for the operation of your account — including deposit confirmations, withdrawal notifications, KYC status updates, and security alerts.
The jkttok Platform integrates services from carefully selected third-party providers to deliver its full range of features. These providers process certain user data in their capacity as data processors on behalf of jkttok, under contractual obligations that require them to protect your data consistently with this Privacy Policy. Key third-party integrations include:
jkttok is not responsible for the independent privacy practices of third-party providers when users navigate away from the Platform or interact with third-party services outside the jkttok environment.
jkttok reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify you by email at least 7 days before the updated policy takes effect. The updated version will be published on this page with a revised "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically. Continued use of the Platform following the effective date of any update constitutes acceptance of the revised policy. If you do not agree with changes to this policy, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how your personal data has been handled, please contact our team using the details below:
If you are not satisfied with jkttok's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. We take all complaints seriously and are committed to resolving data privacy issues promptly and fairly.
Support Hours: Our support team operates 24/7. All response time commitments are measured in Western Indonesia Time (WIB, UTC+7). Users in WITA (UTC+8, Bali and Sulawesi) and WIT (UTC+9, Papua and Maluku) should adjust accordingly.
Six core principles that define how jkttok handles your personal data every day
Your personal data — including your name, contact details, betting history, and financial information — is never sold to third parties for commercial, marketing, or any other purpose. Your data belongs to you.
Every interaction between your device and the jkttok Platform is protected by SSL/TLS encryption. Sensitive stored data — including KYC documents and bank account details — is encrypted at rest using industry-standard algorithms.
You have the right to access, correct, delete, and export your personal data at any time. Marketing consent can be withdrawn with a single click. Submit a data rights request to [email protected] and receive a response within 30 days.
jkttok does not knowingly collect data from users under 21. Age is verified via KTP or passport during KYC. Any account found to belong to an underage user is closed immediately and all data securely deleted.
We keep your data only as long as necessary — typically no more than 5 years post-account closure for regulatory purposes. Technical and device data is retained for just 12 months. After retention periods expire, data is securely deleted or anonymized.
In the unlikely event of a data breach that poses a risk to your rights, jkttok will notify all affected users by email within 72 hours of discovery — detailing the nature of the incident and the steps taken to contain and resolve it.
Our support team is available around the clock to address any data privacy concerns. You can also review our Terms & Conditions for the full legal framework governing your use of jkttok, or visit our FAQ for quick answers to common questions.